We Proudly offer the following services: 

  • Water damage repair, flood water removal, and structural drying
  • Fire damage repairs, debris removal, soot removal, general cleaning, and re-construction
  • Smoke damage clean up, smoke odor removal, textile cleaning services
  • Extreme odor removal and ozone air purification treatments
  • Wind damage repair, site cleanup, and re-construction service
  • Carpet cleaning and upholstery cleaning services
  • Carpet repairs and new carpet, tile and wood floor installation
  • Air duct cleaning, sanitizing, odor removal services
  • Full service certified crime scene clean-up teams
  • Sewage damage and black water backup removal
  • Mold remediation, mold testing, detailed mold removal and full content cleaning
  • Lead paint removal and abatement service
  • Pack up and move out services, Content inventory, and secured warehouse and storage
  • Ultrasonic Blind Cleaning and contamination removal
  • Advanced 100% green, safe, organic cleaning and sanitizing products
  • Power generators and temporary site utilities
  • Instant Response site board up services, 24 hour a day 7 days a week
  • Direct insurance billing and professional help with explaining the process
  • 24/7 hour service center, Instant service call now!


A little more about Custom Care Restoration Inc. 

Custom Care Restoration Inc. is the leading water restoration company in the Charlotte, North Carolina area. We hold a five star perfect rating with,,, Yahoo, Kudzu, Bing, and Google. Custom Care Restoration's insurance experts work directly with your insurance company to save you time, money and headaches. Custom Care Restoration offers both residential and commercial water and flood clean up, advanced water extraction, structural dry out, fire cleanup services, wind damage repair, board up services, mold removal and elimination services, carpet cleaning, upholstery cleaning, leather cleaning and restoration, tile and grout cleaning, area rug dry out and restoration cleaning, carpet replacement and full array of professional construction services.

Custom Care Restoration uses the most advanced truck mounted machinery and drying equipment. Utilizing advanced equipment allows us faster response times and faster more efficient services. We can return your home to pre-loss condition quicker than any local company without sacrificing quality. We are dedicated to working hard to minimize your losses and get your life back to normal as fast as possible. We guarantee that with our 100% satisfaction service guarantee. We will have a service technician on site within four hours of your call to help you. We are a licensed, insured, and fully bonded firm. All of our technicians are IICRC Certified, professional, and average 16 years of experience. Custom Care Restoration is environmentally conscience and uses high grade, bio-degradable chemicals that are both effective and safe for your pets and children as well as the environment. Custom Care Restoration has been in the restoration industry for over 30 years. Custom Care Restoration regularly uses teams consisting of 2 to 30 people. We also have an unlimited amount of additional resources and manpower for any size project. Custom Care Restoration offers free site evaluation and free consultation with your insurance company and adjusters. We bill all insurance companies directly. We also accept all major credit cards, cash, paypal and personal checks for non insurance related work.

If you want the job done right the first time, look no further! Call us 24 hours a day; 7 days a week for immediate service!

Our fleet services Charlotte, Concord, Kannapolis, Huntersville, Belmont, Mount Holly, Mint Hill, Matthews, Pineville, Monroe, Cramerton, Lake Norman, Mooresville, Gastonia, Weddington, Waxhaw, Fort Mill, Lake Wylie, and more.



Not Local Call Us Toll Free  1-888-526-4484